General Questions

What does Fulfill Sync do?
Fulfill Sync helps shop owners to update multiple tracking informations on multiple orders at once in bulk, without the hassle of update the tracking numbe...
Thu, 3 Mar, 2022 at 3:56 PM
How does Fulfill Sync update the fulfillment of orders?
Fulfill Sync will read from a file to identify the orders to fulfill. The tracking number and company will be updated to each product based on the SKU.
Thu, 3 Mar, 2022 at 3:57 PM
What are the supported formats for Fulfill Sync to fulfill my orders?
The supported formats are CSV, XLS and XLSX for now
Thu, 3 Mar, 2022 at 3:57 PM
So, for multiple items in one order, it will be one row per item in my spreadsheet file?
Yes, as there might be multiple tracking information for multiple items from the same order.
Thu, 3 Mar, 2022 at 3:58 PM
What if my products do not have SKU when the order is created?
If an SKU is not available, we will fulfill all products from the same order with the same tracking information. In other words, partial fulfillment does n...
Thu, 3 Mar, 2022 at 3:58 PM