FulfillSync

We start counting column by 0, thus the value of each field is the number of the column that matches the field and minus by 1. For example, the second colu...

Please use the Test Column Mapping feature as shown in the Dashboard. If the file is uploaded to your FTP and the mapping is configured in the settings, th...

There's no specific format for the tracking company. However, if the company name matched the company as listed in Shopify, the tracking number will be ...

One of the most common problems is that we couldn't find your Shopify orders based on the order numbers/name given. By default, Fulfill Sync use order ...

Adding a tracking number to the email is beyond the control of Fulfill Sync. To do this, you’ll need to change the settings in your Shopify admin(Settings ...

If you ever facing trouble setting up the mapping for your XML file, you can reach out to the support team to take a look. We are more than happy to help yo...

If your Excel file has values in the column like follow: But the value is supposed to be 123244452113. It means the value has been truncated. To preven...